Privacy Notice

Last Updated: 17 November 2017

To access this website, you are not required to provide any personally identifiable information. Unless you voluntarily choose to submit such information, it will not be automatically collected as a result of your visit to this site. Any personally identifiable information you do choose to provide will be used in a reasonable manner in accordance with applicable law and as described within the “Information Use” section.

Information We Collect

If you visit this website to browse, read, or download information, your web browser automatically sends us (and we may retain) information such as the:

CTG, including Marketing, Information Technology, Information Security, and Business departments use this information to analyze trends, to administer the site, to track users’ movements around the site, ensure the site is working properly, to gather demographic information about our user base as a whole, and to help identify potentially malicious traffic directed against the site. We will not use this information to identify individuals, except for site security or law enforcement purposes.

Information Use

You may provide personal information via the site, to register interest in training, register for a hosted event, or request communications about specific training services provided by CTG. In such cases, the information you submit will be used to manage your requests and communicate with you regarding training services provided by CTG and other services provided by CTG that we feel may be of interest to you.

Use of this Site by Minors

This website is not intended for children under the age of 13. CTG will not knowingly collect information from website visitors in this age group. CTG encourages parents to talk to their children about their use of the Internet and the information they disclose online.

Information Sharing

We may disclose information we automatically collect in the following instances:

How Long We Keep Information

If you choose to voluntarily provide personal information, we retain that information for up to five years after your last activity associated with that information. For information automatically collected through this website, we retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law or to otherwise fulfill a legal obligation. You may request to have your personal information you voluntarily provided deleted by following the process outlined in the “Individual Rights to Access of Personal Data” paragraph.

Protection of Information

CTG takes reasonable and appropriate measures to protect personal information from loss, unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the data. While we are committed to protecting your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us.

Cookies

We may use cookies, web beacons, and other similar technologies in order to customize this site for return visitors. These cookies may include both session ID and persistent cookies in various forms. A session cookie will expire when you close your browser. Persistent cookies will remain on your hard drive for extended periods of time. You can remove persistent coolies by following the directions unique to each browser. Additionally, third-party widgets such as FaceBook, Twitter, or LInkedIn may install cookies depending on their configuration. You are not required to accept any cookies to use this site although by rejecting cookies, some of the site’s functionality may be limited.

Google Analytics

We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Alternatively, you may consider installing a plugin provided and maintained by Google that allows you to “opt-out” of the analytics. The link to obtain more information regarding this plugin may be found at https://tools.google.com/dlpage/gaoptout/. PLEASE NOTE THAT THIS LINK IS CONTROLLED BY A THIRD PARTY AND IS PROVIDED AS A CONVENIENCE ONLY. CTG MAKES ABSOLUTELY NO REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING THE LINK, GOOGLE PLUGIN OR OTHER RESOURCES AVAILABLE THROUGH THIS LINK. IN ADDITION, CTG HEREBY DISCLAIMS ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Site Monitoring

For site security purposes, this computer system employs software programs to monitor site, user behavior, and network traffic. Anyone using this system consents to the monitoring of their use by or on behalf of CTG.

Unauthorized use, tampering with, or modification of this system, or its supporting software or infrastructure, may violate federal or other statutes and may subject the violator to criminal and civil penalties. In the event of unauthorized intrusion, relevant information regarding possible violation of law may be provided to law enforcement officials.

Changes to this Policy

We may modify this Privacy Policy from time to time to reflect changes to our information practices. Any changes to this Privacy Policy will be posted on this page, and where appropriate.

Individual Rights to Access of Personal Data

You have rights to access your personal data under your local data privacy laws and are able to correct, amend or delete that information under certain conditions. If you wish to exercise these rights, you may contact CTG via email at privacy@ctg.com and we will respond to your request in a reasonable timeframe.

Dispute Resolution

If you have a question or complaint regarding the data collected or have questions regarding this privacy statement or other privacy matters, please contact CTG at the following address:

Privacy Department

800 Delaware Avenue

Buffalo, NY 14209

United States of America

privacy@ctg.com