CTG
CTG Academy

ITIL® 4 Managing Professional (MP) Transition

Summary

Course:
ITIL® 4 Managing Professional (MP) Transition
Language:
English
Start Date:
19-04-2021
Time:
9:00 AM - 1:00 PM
Location:
Virtual
Price excl. VAT:
* Prices subject to VAT

day 1
19-04-2021
day 2
20-04-2021
day 3
21-04-2021
day 4
22-04-2021
day 5
23-04-2021

This is a virtual class

Organizations are facing unprecedented challenges and increasing demand brought about by the emergence of new technologies. This new digital era is known as the ‘Fourth Industrial Revolution’, characterized by the digital transformation of our world and the unavoidable interaction between humans, digital technologies and physical assets. The Fourth Industrial Revolution is creating an increasingly fast-paced and complex environment, requiring organizations to be more agile, better equipped to adapt what they do, and ready to adopt new ways of working to succeed. To address this challenge, ITIL® 4 framework has developed several core modules.

As affiliate partner of Quint, CTG can propose the official ITIL® MP fast track including examination. This is a condensed training cycle, covering all modules.

It provides an understanding how the ITIL® 4 best practice can be adopted and adapted within an organisation, achieving a lasting value proposition in your digital transformation journey. The MP fast track focuses delegates on all dimensions provided of the different modules. It provides a complete professional insight into new Service Management thinking as well as preparing delegates for all related modules exams.

Upcoming

course-details

Course Objectives

The training comprises all existing ITIL Managing Professional modules. 30% of the content will be covered, allowing for this fast track overview:

  • ITIL® 4 Foundation quick review
  • ITIL® 4 Strategist : Direct, Plan and Improve (DPI) overview
  • ITIL® 4 Specialist : Create, Deliver and Support (CDS) overview
  • ITIL® 4 Specialist : Drive Stakeholder Value (DSV) overview
  • ITIL® 4 Specialist : High-Velocity IT (HVIT) overview

Details of the individual module objectives can be found in the CTG Academy catalogue.

Typical Audience

The Managing Professional fast track provides overall practical and technical knowledge about how to run successful IT and digitally enabled services, teams and organisations using ITIL® 4 as guidance.

Course Prerequisites

In order to start the ITIL 4 MP stream, professionals must be a certified ITIL v3 expert or have a minimum of 17 ITIL V3 credits.

Course Delivery

Throughout the course, an accredited ITIL trainer and Service Management expert provides lectures. Different mock exams ensure an optimal preparation for the real certification exam. This format requires self-study to complete the understanding if the material.

The course can be given in English or Dutch. Course material is in English. The course and the exam are provided in cooperation with our ATO partner Quint.

Course Venue

The course duration takes 5 days and is delivered in our state of the art CTG training academy. If needed, the client premise is an alternative, if PeopleCert requirements for training facilities are met.

Optionally the certification exam can be taken later. The attendee will receive a voucher and plans it individually with PeopleCert.

To facilitate education during the pandemic, the course can be organised remotely. This will be 5 half day sessions and the participant will receive a voucher to plan his certification exams with PeopleCert.

Course Outlines


ITIL® 4 Foundation review

ITIL® 4 Specialist : Create, Deliver and Support (CDS)

ITIL® 4 Specialist : Drive Stakeholder Value (DSV)

ITIL® 4 Specialist : High-Velocity IT (HVIT)

ITIL® 4 Strategist : Direct, Plan and Improve (DPI)

Meet our trainers

CTG's trainers are experts in their domain and bring the course content based on their experience. Meet some of our trainers below.

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Contact

Europe

CTG Belgium NV

Culliganlaan 1D
1831 DIEGEM
Belgium
phone: +32 2 720 51 70
fax: +32 2 725 09 20

North-America

Buffalo,New York
800 Delaware Ave
Buffalo, NY 14209-2094
phone: +1 716 882 8000
fax: +1 716 887 7464

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